Confirm the hardware is disconnected
Nothing should remain connected through the HHJ Pro device. Temporarily disconnect a charging cable as well.
Short answer
Disconnect HHJ Pro, fully close the relevant apps, then open Settings → Privacy & Security → Location Services. Turn Location Services off and on again. Restart the iPhone if the location is still incorrect.
01 / STEPS
Restore in four steps
Follow them in order. You normally do not need to reinstall the app or reset the iPhone.
- 01
Disconnect HHJ Pro
Remove the hardware from the bottom of the iPhone.
- 02
Close the relevant apps
Fully close HHJ Pro and the app you were testing from the app switcher.
- 03
Refresh Location Services
Open Settings → Privacy & Security → Location Services. Turn it off, then on again.
- 04
Check in Maps
Reopen Maps. Restart the iPhone once if the real location has not returned.
02 / IF IT PERSISTS
Check in this order
Start with the simple checks. Do not immediately delete apps or reset the iPhone.
Confirm the apps are fully closed
Open the app switcher and swipe away Maps, HHJ Pro, and the target app before reopening them.
Restart only if needed
If refreshing Location Services did not update the position, restart the iPhone once.
03 / FAQ
Why has it not returned yet?
Why does the old location remain after disconnecting?
The target app may still hold its previous location state. Fully close HHJ Pro and the target app, refresh Location Services, then check again.
What if Location Services did not fix it?
Check the system Maps app first. If Maps is also incorrect, restart the iPhone. If only one app is incorrect, that app may not have refreshed.
Do I need to delete the HHJ Pro app?
Usually not. Complete the four steps first, then contact support if the issue remains.